30-day easy returns

30-day easy returns

Wrong age, wrong colour, or just not loved — send it back.

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How returns work

You have 30 days from delivery. Start the return from My orders, print the label, and drop the parcel at any post office. Refunds land within 5 working days of the parcel reaching us.

Opened toys are fine as long as every piece is in the box. Bath toys, dummies and personalised items cannot be returned once opened.